LightReach Installer Support

Comfort Plan: Overview

Introductory Resources (2026)

Installer support available via chat and SMS/WhatsApp + Details on How We Communicate

Contact Support

Comfort Plan: How to Use the Chat?

Comfort Plan: Logins for New Users/ Org Structure

Guidelines for Certified Installer funding

Comfort Plan: Installer Funding

Comfort Plan: Start Here

How to complete all sales requirements to achieve NTP.

Comfort Plan: Milestone Overview

Comfort Plan: Completing NTP Guidelines

Comfort Plan: Change Orders

Comfort Plan: Co-Applicants

Comfort Plan: End of Term and Buyout Options

Comfort Plan: Prepping to Sell & Qualification

Comfort Plan: Sales Basics

Comfort Plans-How To Video: Quoting & Pricing in Palmetto Portal and Sales Flow Walkthrough

Comfort Plans-How To Video: Customer Portal Signup

How to video guides for the Palmetto Portal

Video Training Guides

LightReach Energy Plan

LightReach New Homes

LightReach Puerto Rico

LightReach New Communities

LightReach Energy Backup

Knowledge Bases

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