Introducing the Palmetto Comfort Plan
Palmetto LightReach, a diversified home electrification financing platform is launching a consumer focused Comfort Plan to support the adoption of energy efficient systems across markets.
Market dynamics are drastically changing around consumer behavior and drivers to their economic mindset, many are pivoting away from ownership and moving to lease models due to:
Increased System Costs
Tariffs, Refrigerant price increase, service price increases
Consumer credit is getting stretched with limited headroom under debt to income ratios
Service & Maintenance pains. Lots of unknowns for HVAC systems life
When a customer signs up for the LightReach Comfort Plan, they pay a fixed monthly lease payment to LightReach for their system. Plans include annual maintenance, a full parts & labor warranty, no upfront costs, and predictable payments with minimal escalation.
Customers receive fast installation with no credit impact and no DTI constraints.
Terms & Program Structure
The Comfort Plan is available in two term lengths: 10 years or 12 years.
Both options include full coverage for installation, maintenance, warranty, and service throughout the entire term.
What’s Included for the Full Term
Full parts & labor warranty
Annual maintenance
No-cost repairs for covered equipment
No upfront installation charges
Predictable monthly payment structure
Our Comfort Plan milestones are designed with EPC input to ensure a smooth, predictable process for contractors and homeowners. Each stage has clear requirements before the project can advance.
To see a full overview of our Project Milestones, visit the Comfort Plan: Notice to Proceed and Installation
Qualification (M0)
Customer information, system design details, completed quote, and soft-credit check.
NTP - Notice To Proceed (M1)
Contract fully executed. Underwriting documents, ACH setup, and customer tasks must be completed.
Installation (M2)
Design documentation uploaded, administrative uploads completed, Install Photo Documents submitted, and system true-up complete.
Customer Sign-Off:
Auto-completes after 3 business days if the customer does not complete it manually.