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HVAC: Installation Submission Guide

Submitting In the Portal:

Installation milestones is a specific section within the portal that requires a full set of uploads and a formal submission.

  • Installation: Formal submission section + button

The Installation section is clearly marked in the Palmetto portal. Follow these easy steps to submit.

Click here for a Step-by-Step guide

1. Access the customer account and scroll down to the Install package

2. Upload all requirement sets

3. When ready, finalize by clicking "Submit"

4. Resolving Rejections:

Statuses for rejections range from below. Once all necessary items are corrected, upload the adjusted document(s) and click the Submit button.

  • Not Completed: Item not uploaded

  • Missing Documentation: Missing part of a required item

  • Illegible Documentation: Blurry or low resolution uploads

  • Incorrect Documentation: Wrong item uploaded

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